Help center

How can we help?

Popular questions

Which files can I upload?

PDF, Word (.docx), images (PNG, JPG, WebP, HEIC) and text files, up to 20 MB in total per session.

Why does my answer cite a page?

Everything comes from your own material, so each point names the file and page it came from — check it against the original any time.

Can I change how the notes are written?

Before generating, tell the agent what to focus on and pick Detailed, Concise or Exam-focused. Set a default in Account → Study agent.

How do I retake a mock exam?

Open the session (from History or the Study Room), go to Mock exam and press Start practice, or Retake from the results screen.

How do I delete my data?

Go to Account → Security → Delete account. This removes your saved notes and exams.